Driving Success: Digital Marketing for Automotive Dealers

December 7, 2023 | By: Gail Rubinstein

Imagine this: You’re cruising down the digital highway in your newly polished digital marketing for automotive dealers. The roar of engagement from potential customers is music to your ears. Your sales numbers are shifting gears, moving faster than a sports car on an open road.

This isn’t some dreamy joyride. It’s reality when you master the art and science of effective dealership digital marketing strategies.

Intrigued? Well buckle up because we’re about to go full throttle into how today’s connected car buyers make their choices, why they prefer one dealer over another, and how leveraging SEO can give you that pole position on search engines.

And let’s not forget social media platforms – those powerful tools that can rocket your brand to new heights. They’re like digital megaphones, broadcasting your message far and wide, capturing the attention of potential customers you might never reach otherwise. These are the tools for digital marketing for automotive dealers.

Table Of Contents:

Understanding the Importance of Digital Marketing for Automotive Dealers

Digital marketing is a revolutionary factor in the contemporary auto industry. With 95% of car buyers using digital research as their main source of information, it’s clear that online visibility is critical to attracting potential customers.

This surge in online research isn’t surprising. Today, twice as many people start their car buying journey on search engines rather than by visiting dealerships directly. So, if you’re an auto dealer or involved with dealership marketing, your digital presence can make all the difference.

One might ask why? Why this shift towards digital mediums?

The answer lies within reach and personalization that traditional methods like direct mail simply can’t provide.

A More Personalized Experience

Digital platforms offer tailored experiences based on individual customer preferences and behaviors. This means auto dealers can deliver personalized messages at every stage – from initial interest through test drive requests right up to final purchase decisions.

digital marketing for automotive dealers

Influence over Decision-Making Process

Beyond just providing information about cars’ features or prices, effective digital marketing strategies have profound influence over customers’ decision-making process too. Think about those intriguing social media posts showcasing a shiny new model or engaging video reviews swaying prospective buyers towards making a choice.

Fostering Customer Engagement

Rather than one-way communication channels where businesses bombard consumers with promotional content, social media offers opportunities for two-way interaction. It allows automotive dealers not only to promote but also engage potential buyers via comments sections and direct messaging services; fostering deeper relationships while enhancing brand loyalty.

Boosting Visibility

Last but not least, let’s talk about visibility. Being present where your customers are is key to getting noticed in this crowded market space. From search engines results to social media feeds and email marketing campaigns – each touchpoint contributes towards improving online visibility for auto dealers.

Key Takeaway: 

 

Lastly, the move to digital marketing isn’t just about being seen—it’s also about making meaningful connections. By meeting your customers where they are—whether that’s on social media, through email campaigns or other online platforms—you’re able to deliver personalized messages and impactful interactions. This two-way communication doesn’t just boost brand loyalty; it influences buying decisions by shaping a customer experience that feels both personal and powerful.

Implementing Effective Email Marketing Strategies

Email marketing is a powerhouse in the digital landscape. An average return of $42 for each dollar expended demonstrates its effect on sales. It offers more than just a boost; it allows car dealerships to engage with potential customers on a personal level.

This personalized approach isn’t about blasting your database with generic promotional emails. It’s about understanding customer behavior and preferences, then tailoring content that resonates.

The Power of Personalized Emails

To give you some perspective: imagine receiving an email from your favorite dealership offering an exclusive discount on your dream car – wouldn’t that make you feel special? Now compare this experience with getting bombarded by irrelevant mass emails – which one would inspire action?

Personalization goes beyond simply addressing recipients by their first name or including details about their last purchase or service appointment at the dealership. Campaign Monitor explains how personalizing subject lines can increase open rates. A successful email campaign leverages data-driven insights and behavioral triggers.

Nurturing Leads into Customers

Your strategy should be designed around nurturing leads through each stage of the buyer’s journey, using personalized emails based on user actions like browsing specific models online or taking part in test drives.

You need relevant and interesting content to draw readers’ attention – not another spammy promotion. This requires knowing what kind of information will help them move forward in their buying decision process.

Beyond Open Rates: Measuring Success

Email marketing success shouldn’t only be measured by open rates but also engagement levels such as click-throughs, replies, shares, etc. The ultimate goal of email marketing isn’t to get an open, it’s to get a response.

Boosting sales is not the only benefit. An effective digital marketing strategy also helps in building relationships with potential customers and improving customer engagement levels – key ingredients for long-term business success. HubSpot has more on this topic.

In summary, email marketing offers unparalleled ROI if done right. So start leveraging personalized emails today and witness your car dealership thrive.

Key Takeaway: 

 

Remember, it’s not just about boosting sales. Building relationships is equally crucial. To do this effectively, tune into your customer behavior and respond accordingly. Send out emails that echo with individual buyers and guide them throughout their journey. Success isn’t measured by open rates alone – pay attention to replies, shares, and click-throughs too. Harness the potential of email marketing for your car dealership today.

Leveraging Social Media Platforms in the Automotive Industry

Today’s automotive industry is driving on the digital highway, with social media platforms at the wheel. With 23% of car buyers talking about purchasing a new car on social media and 38% consulting these sites prior to purchase, it’s clear that dealerships need to get onboard.

Building Trust Through Social Media Engagement

Social media offers unique opportunities for auto dealerships to engage directly with potential customers. The interactive nature of platforms like Facebook, Instagram, or Twitter allows you not only to showcase your vehicles but also answer questions from curious car shoppers – all while building trust through transparency.

A crucial aspect here is providing interesting content that engages users and encourages them to interact more often. Consider using video walkthroughs of popular models or behind-the-scenes looks at how your dealership operates day-to-day.

The goal isn’t just selling cars; it’s about establishing long-term relationships based on mutual respect and understanding – exactly what today’s connected car buyer expects when making such an important decision.

Making Your Dealership Approachable Online

To be successful in this landscape, however, requires more than simply setting up profiles across various channels—it means developing an authentic online personality as well. This includes being responsive and engaging with followers regularly which can lead towards boosting sales indirectly over time.

You may want to consider hiring a dedicated team member who specializes in handling interactions on these platforms if you haven’t already done so. Having someone who knows how each platform works inside out can make sure no customer engagement opportunity slips away unnoticed.

AutoPoint, a pioneer in vehicle solutions understands this better than most. They provide excellent resources and tools for automotive dealerships to enhance their online presence, improve customer relationships and ultimately increase sales.

Remember: when done right, leveraging social media in the automotive industry can turn potential customers into happy car owners – all thanks to your dealership’s active digital marketing strategy.

Key Takeaway: 

 

Driving Digital Trust: The auto industry is speeding down the automotive digital highway, with social media steering. It’s not just about selling cars but building trust and long-term relationships. To make this happen, you need to use engaging content on platforms like Facebook or Instagram, be responsive, and maybe even get a dedicated team member for online interactions. Following these steps will help pave your way towards establishing an impactful digital presence in the automotive world.

Optimizing Mobile Experience for Car Buyers

As mobile technology advances, car buyers are increasingly turning to their smartphones as a primary resource for researching and purchasing vehicles. A staggering 71% of consumers use their phones during the vehicle purchasing process. And that’s not all – about 58% say they plan to rely solely on their smartphones for all car research.

In today’s connected age, creating an optimal mobile experience isn’t just nice-to-have; it’s crucial if you want to retain today’s connected car buyers. Let me share some insights from my own experiences working with auto dealerships on this topic.

A Seamless Journey from Search to Purchase

An effective mobile strategy starts with understanding your user journey – from initial search engine queries right through test drives and final purchases. Your website should be designed in such a way that potential customers can find what they need quickly and easily using just their phone screens.

From viewing inventory details, scheduling service appointments or even applying for financing options, every step should be streamlined for smaller devices. It might seem like common sense but remember – many websites are still built primarily for desktop users.

Leveraging Mobile Features For Enhanced Customer Engagement

To enhance customer engagement further, consider how specific features of smartphones could improve interaction between your dealership and potential buyers.
Location services allow dealerships to provide targeted offers based on where customers live or work while push notifications keep them updated with new models arrival or ongoing sales events.

One simple yet powerful tool? Click-to-call buttons. These enable interested visitors who found your dealership via a search result on Google Maps (for instance) call directly without needing any additional steps — maximizing convenience while reducing barriers between discovery and contact.

AutoPoint offers an excellent suite of mobile-optimized solutions to help you on this front.

Adapting Content for Mobile Consumption

The way content is consumed on mobile devices differs from desktop. People are more likely to skim and scan rather than read in-depth. This means your dealership’s marketing efforts should prioritize clear, concise messages that communicate value propositions effectively even at a glance.

Remember, big chunks of text can sometimes turn people off.

Key Takeaway: 

 

Transition your dealership to a mobile-first approach. Considering that 71% of consumers use their phones during the car buying process, it’s essential to provide an effortless mobile experience. This means ensuring that inventory viewing, service booking, and finance applications are all easy on small screens. Enhance engagement by incorporating location-based offers, push notifications, and click-to-call buttons into your strategy. And let’s not forget – maintaining clear and concise content is crucial for those quick glances.

The Power of Video Marketing in the Automotive Industry

Video marketing has revved up its engine and is speeding ahead in the automotive industry. Let’s put this into perspective with a key stat: 66% of marketers say they’ll increase or maintain their spending on video this year.

This doesn’t come as a surprise, especially when we know that today’s car buyer craves engaging and interesting content. But why exactly does video hold such sway?

Well, one reason might be because it gives potential customers an almost-real test drive experience from the comfort of their home. Videos can show off all angles of a vehicle, highlight special features, give safety information, and more – providing valuable insights to prospective buyers before they even step foot at a dealership.

digital marketing for automotive dealers

YouTube – The Car Buyer’s Best Friend

Influential? Definitely. With YouTube being one of the most popular platforms for auto dealers’ digital marketing strategies, you can see why it plays such an important role in influencing car purchases.

Recent studies reveal that 64% of people who used YouTube while buying a car were influenced by what they saw there. It seems like potential customers are getting behind-the-wheel experiences without having to leave their living room.

A Personal Touch That Drives Engagement

Beyond offering informative product demos or feature highlights; personalized videos help foster stronger relationships between dealerships and clients too. A thank-you message after purchase or service reminders are not just effective digital marketing tactics but also ways to improve customer engagement post-sale.

Turbocharge Your SEO Efforts with Video Content

We’ve talked about how videos captivate your target audience—now let’s talk about search engines love for them. Videos can boost your website’s visibility on search engine results, which in turn attracts more potential customers.

When it comes to car dealership digital marketing strategies, the benefits of video content are undeniable. They help you reach customers effectively and improve their buying journey—making it a win-win situation for all.

Key Takeaway: 

 

Video marketing is revving up success in the automotive industry. It offers customers an almost-real test drive experience and provides valuable insights before they even visit a dealership. Personalized videos can also strengthen relationships with clients, while boosting your SEO efforts – making it a winning strategy for dealerships.

Harnessing SEO for Better Online Visibility

When it comes to digital marketing, Search Engine Optimization (SEO) is the ace up your sleeve. But why? Let’s break down the complexities and simplify matters.

In today’s digital landscape, car buyers don’t just wander into dealerships on a whim anymore. They do their homework first. A staggering 95% of them start their journey online – exploring options, comparing models and checking out reviews.

The goal of any savvy auto dealer should be to appear in those initial search results when potential customers begin their hunt for a new ride. That’s where SEO steps in.

Achieving Organic Search Results

To put it simply: if you’re not showing up on that first page of Google search results – especially as an organic result – then you’re essentially invisible. An eye-opening stat reveals that the very first organic search result gets clicked about 28% of the time.  [1]

No need to panic though. Achieving high-ranking visibility isn’t rocket science; with consistent effort and smart tactics, your dealership can reach pole position too.

Better Website Visibility = More Potential Customers

“But I already have plenty of traffic coming my way,”, you might say.Sure enough. But are they potential customers?

You see, effective SEO doesn’t merely aim at driving more visitors to your website; its true power lies in attracting folks who are actively interested in what you’ve got parked on your lot—quality over quantity.After all, would you rather have 1,000 random visitors or a hundred potential buyers?

Invest in SEO to Boost Your Bottom Line

A well-optimized website helps you reach your target audience more effectively. By focusing on specific keywords and phrases that car buyers are using, you can make sure your dealership is the one they find during their online research.

In simple terms, it’s like this: Better SEO equals more visibility and success online.

digital marketing for automotive dealers

Key Takeaway: 

 

When it comes to digital marketing for auto dealers, SEO is your secret weapon. It’s not just about boosting web traffic—it’s about drawing in potential buyers who are actively interested in what you’re selling. A strong SEO strategy helps your dealership appear on the first page of Google search results, reaching more of your target audience and driving sales. Remember: Better SEO equals better visibility online, which leads to more opportunities for engagement with prospective customers.

Dealer.com’s Digital Marketing Solutions for Dealerships

In the digital age, automotive dealers need to have a robust online presence and marketing plan. Enter Dealer.com, offering comprehensive digital marketing solutions tailored specifically for car dealerships.

Automotive SEO and Content Creation with Dealer.com

A key aspect of these solutions is Search Engine Optimization (SEO). This strategy helps boost your dealership’s visibility on search engines like Google. But it’s not just about getting seen—it’s about making sure that what potential customers see tells a compelling story. That’s where content creation comes in, another specialty of Dealer.com.

Their team crafts engaging content aimed at drawing in prospective buyers while providing valuable information that can influence their purchasing decisions. With effective SEO strategies and captivating content, your website becomes an invaluable resource to any potential customer conducting research before buying their next vehicle.

Social Reputation Management by Dealer.com

Of course, having great web content isn’t enough if you don’t manage your social reputation effectively too. Today’s consumers trust online reviews as much as personal recommendations from friends or family members—making them crucially important to maintain.

This is why Dealer.com also offers services centered around social reputation management—a way of ensuring positive engagement with customers across various platforms including Facebook, Twitter, Instagram among others—helping auto dealers foster strong relationships with current clients while attracting new ones simultaneously.

Personalized Experiences through Real-time Buying Signals

Beyond crafting high-quality web pages and managing reputations on social media platforms lies one more crucial component: personalized experiences based on real-time buying signals.

Think of it as a navigation system that directs you to your desired target – in this case, potential buyers. Dealer.com’s systems use these signals to deliver content and marketing materials tailored specifically to each individual visitor on your site.

This kind of personalization helps create more meaningful connections with visitors and increases their likelihood of becoming customers—a testament to Dealer.com’s commitment towards helping dealerships thrive in today’s digital age.

Key Takeaway: 

 

With Dealer.com, car dealerships can not only establish a robust online presence but also effectively manage their reputation on social platforms. They use real-time buying signals to create personalized experiences for potential buyers. Their comprehensive approach includes SEO and engaging content creation that boosts visibility while telling your brand story in a compelling way. This strategy helps draw in prospective customers, build strong relationships with them, and increase the likelihood of successful conversions.

FAQs in Relation to Digital Marketing for Automotive Dealers

How is digital marketing used in the automotive industry?

Digital marketing in the auto world helps dealers boost visibility, engage with potential buyers, and personalize customer experiences through channels like social media, email, SEO, and mobile optimization.

How can I promote my car dealership online?

Promote your car dealership by using SEO for better website visibility, engaging customers on social media platforms, optimizing the mobile experience for users, and implementing effective email marketing strategies.

What is the best advertising for used car dealers?

The best ads for used car dealers include personalized emails to prospective clients and a strong presence on social media. Video content showcasing vehicle features also works wonders.

How do you do social media marketing for a car dealership?

Keep up with your dealership’s social media strategy by staying active on various platforms. Don’t forget to share top-notch car images, engage with followers through comments or direct messages, and roll out exclusive deals or promotions for an interactive experience.

Conclusion

Digital marketing for automotive dealers isn’t a nice-to-have anymore; it’s a must. Your dealership needs to be visible where potential buyers are looking – online, and incorporate a variety of digital marketing channels.

Emails aren’t just about blasting out promotions. They’re personalized notes that can significantly boost sales and customer engagement.

Social media is your new showroom floor. It’s not enough to just have an account; you need active engagement with interesting content and responsive service.

Never underestimate the power of video in today’s connected world. A well-crafted clip could steer car buyers straight into your lot.

Finally, make sure your website speaks ‘search engine’. If Google doesn’t know what you offer, how will customers find you?

Take these insights as fuel on your journey towards revving up digital success!


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Gail Rubinstein

Gail has been in the Auto Industry for 24 years in multiple positions ranging from Sales, Finance Management, New Car Manager, Used Car Manager, GSM. She spent 6 years at vAuto as a Performance Manager, built a multi-million dollar wholesale automotive company with 2 partners and started Retail Resilient in 2017 to help Auto Dealers market their dealerships on Social generating hundreds of leads and hundreds of sales!! She currently employs people in the United States and Canada to work remotely from home and serve car dealer clients nationwide. All of our Retail Resilient employees are car people and they absolutely LOVE the car business!! Gail is originally from Winnipeg Canada and has lived in the United States since 2001. She believes in entrepreneurship, capitalism and the spirit of using creativity to build something from nothing. It is through hard work, dedication, passion and love that people can come together to build strong business communities that provide jobs, financial resources and a place you can call home.