Our Team is a Hard-Working and Talented Group
Click on the images to see their bios and contact info
Gail has been in the Auto Industry for 24 years in multiple positions ranging from Sales, Finance Management, New Car Manager, Used Car Manager, GSM. She spent 6 years at vAuto as a Performance Manager, built a multi-million dollar wholesale automotive company with 2 partners and started Retail Resilient in 2017 to help Auto Dealers market their dealerships on Social generating hundreds of leads and hundreds of sales!! She currently employs people in the United States and Canada to work remotely from home and serve car dealer clients nationwide. All of our Retail Resilient employees are car people and they absolutely LOVE the car business!!
Gail is originally from Winnipeg Canada and has lived in the United States since 2001. She believes in entrepreneurship, capitalism and the spirit of using creativity to build something from nothing. It is through hard work, dedication, passion and love that people can come together to build strong business communities that provide jobs, financial resources and a place you can call home.
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Gail Rubinstein
Founder & CEO
Shannon Tunall is the Chief Marketing Officer for Retail Resilient. With a graphic design background, she started her career in the automotive industry as an Internet and Graphic Design Manager at a large dealership.
After completing the Retail Resilient Social Media Automotive Online Marketing School, she began building ads for Retail Resilient and now enjoys partnering with clients to train them in becoming experts in advertising on social media.Shannon has stayed true to her Saskatchewan roots but loves every opportunity to meet with clients from all over North America.
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Shannon Tunall
Chief Marketing Officer
Karl Adams is the Director of Performance Management for Retail Resilient. Karl enlisted in the army in 1999 and served through 2005. Upon returning he started off his car career at a Nissan store in Scottsdale, AZ and held multiple positions over the years including sales, assistant sales manager, finance manager, finance director, Internet director and GSM. Karl is passionate about the car business in general and loves spending time with Retail Resilient customers in their respective dealerships.
When Karl is not working, he enjoys his free time having “Fun in the Sun!” He enjoys live bands, wine tasting, open venues and spending time with his friends and family. Also, he makes a mean spaghetti and meatballs! It’s so good… if you read this ask him about it!
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Karl Adams
Performance Manager
Peggy Murrah is the Technical Director for Retail Resilient. Peggy is armed with diverse online expertise, an Infusionsoft Certified Partner designation, a Fractional CMO certification, a Social Media Certification by Hubspot (as well as holding an MA in Psychology from the University of Houston, Clear Lake).Today she provides marketing direction and strategies for entrepreneurs through mentoring, social media marketing, list building and management, and development/maintenance of their online presence.When she’s not managing her talented team, she enjoys spending time with her family and pursuing interests such as traveling, reading, and enjoying the beach. Peggy resides in Texas, along with her husband, three boys, and a happy assortment of small pets.
Peggy Murrah
Technical Director
Monique is a Sales Representative on the Facebook Team with Retail Resilient. In 2012 she began her digital marketing career as an account manager helping businesses get to the #1 spot on Google.
With her extensive project and account management experience she’s helped multiple businesses become more efficient in their social media marketing and overall business operations, helping them to triple and quadruple their sales numbers.
She landed her first position in the car industry in 2018 with one of the nation’s largest warranty companies managing their accounts in Salt Lake City, Utah.
When Monique is not dominating her work schedule you can find her on a hiking trail, camping somewhere in the mountains, or enjoying a delicious bottle of red wine with her family.
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Monique Castro
Sales Manager
Malcolm McGann is a Sales Director with Retail Resilient. Over the last 13 years he has been cultivating his skills in the car industry in both sales and management. He started his sales and customer service career at a young age in the telecom sector. He and his team collected many top sales and outstanding customer service awards along the way. He then moved on from telecom to join the Home Décor industry, maintaining commercial building accounts. During his tenure in the automotive industry he has amassed awards in both performance and sales.
When he is not looking after his Retail Resilient portfolio, you can find Malcolm spending family time with his wife and fur babies. He also enjoys playing basketball, gardening and building various projects both inside and outside of his Calgary home.
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Malcolm McGann
Sales/Performance Manager
Brad MacDonald is a Senior Ad Builder with Retail Resilient. After working in the Film and Television industry for over 5 years, Brad transitioned to Online Marketing and Social Media Management. This wide range of job experiences is what compliments his ever evolving set of skills. From assistant roles to senior positions, he has garnered a portfolio of creative skills that vary from camera operation, video editing, photography to graphic design and of course, social media marketing.
After gaining experience from a marketing role at a local car dealership, Brad joined the team at Retail Resilient to put his knowledge of the business to work where it matters most!
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Brad MacDonald
Ad Builder/Trainer
Andrew Shaqfeh is the creative guru behind Retail Resilients marketing strategy. He has combined over 2 years of experience working as a copywriter, social media coordinator, and media producer for 5 separate agencies and businesses. He will be graduating from Temple University in May 2021 with a Bachelor's in Advertising and a Bachelor's in Media Studies and Production.
Currently, he is the entertainment director at Temple's radio station, WHIP, and does some freelance social media and copyright work on the side. He is also producing and acting in a short film. He is a car enthusiast, musician, and enjoys working out.
Andrew Shaqfeh
Social Media Copywriter
Our Great Big Digital Marketing Team:
Specializing in analytics, conversion rate optimization, web design, and creative content, Great Big Digital is a boutique agency with GREAT BIG ideas. Their vision has always been to build and use the strengths of interpersonal relationships to create powerful marketing ideas and solve digital puzzles.
Their strengths lie in the ability to fuse the left and right side of the brain, combining creative and practical skill sets through technology to harness its full power.
