Revving Up Sales: 11 High-Octane Social Media Strategies for Automotive Dealerships

January 5, 2024 | By: Gail Rubinstein

In the digital fast lane, nearly 54% of the world is engaged with social media for a considerable chunk of their day—averaging around 2.5 hours. What’s the relevance for the automotive sector? Many of this audience own a vehicle or may soon wish to purchase one. The race is on for car dealerships to harness the power of social media marketing strategies to reach potential buyers effectively.

Social Media Strategies for Automotive Dealerships

Here’s your strategic roadmap with 11 social media strategies for automotive dealerships. Use these fuelled tactics to turbocharge your dealership’s online presence and drive sales into the fast lane.

1. Taking the Wheel on Facebook

Facebook is a titan of customer engagement, understanding and leveraging global demographics’ diverse interests and habits. This insight is a goldmine for automotive dealerships. Customized Facebook ads target the right demographic, positioning your vehicles in front of the most receptive audiences based on their behaviors and preferences, including their likes, posts, brands they follow, and even their geographical locations.

The plethora of features Facebook offers, such as Marketplace and Groups, presents continuous opportunities for dealerships to enhance visibility and cultivate quality leads.

2. The TikTok Test Drive

Dismiss TikTok at your peril. The platform’s vertical video format has captured the imagination of entire generations of potential car buyers with its viral potential. By incorporating TikTok into your marketing strategy, you are signaling that your dealership is keenly attuned to the pulse of modern content consumption and prepared to engage with buyers in a dynamic and relevant way.

3. Twitter: From Tweets to Triumph

Twitter’s charm lies in its simplicity and brevity. With the platform’s evolution to embrace a variety of engaging content types, dealerships can fire up conversations, share concise insights, and link to multimedia content that drives organic traffic. An active and balanced presence on Twitter, coupled with the analytical tools it offers for businesses, can lead to increased brand awareness and direct sales conversions.

4. Instagram: The Millennial Marketplace

Millennials have claimed the title of the largest auto-buying demographic, and Instagram is their visual stomping ground. Dealerships can leverage Instagram’s visually-driven platform to showcase vehicles and connect them with a broad community of engaged shoppers who are likely making their first major automotive purchase. Remember, content variety matters—blend in images that represent your brand to forge a connection that could lead to a test drive.

using instagram for Social Media Strategies for Automotive Dealerships

5. YouTube: Driving Engagement with Video

Google’s YouTube offers unparalleled potential for video marketing, backed by a rich mix of ad placement strategies and carefully honed targeting capabilities. Ads on YouTube can be meticulously tailored to specific buyer personas, ensuring that your content reaches the eyes most likely to appreciate it—and potentially click through to your dealership’s site.

6. Pinterest: Your Unexpected Ally

While not the first platform that springs to mind for automotive marketing, Pinterest offers unique opportunities to boost your SEO presence. With lower competition and a growing user base, ‘promoted pins’ could provide surprising results for innovative dealerships looking to diversify their social media strategy.

using Pinterest Social Media Strategies for Automotive Dealerships

7. Crafting Narratives That Sell

Every customer has a story, and tapping into these narratives can go beyond the direct sales pitch. Content relating stories or aligned with consumer interests enhances relatability, establishing a human connection that could translate into long-term customer relationships, loyalty, and sales.

8. Play the Promotion Game

Social media contests and promotions are a powerful way to ignite engagement and increase your dealership’s digital footprint. By encouraging sharing and interaction, you organically amplify your content’s reach while offering potential customers a fun and memorable experience connected with your brand.

9. The Social Conversation

Social media platforms aren’t just spaces to broadcast ads—they’re venues for conversation. Comment sections and direct messages are your opportunity to engage with customers publicly and personally, offering customer service that is visible to your entire audience. This interaction not only drives immediate engagement but also builds trust and solidifies your brand reputation.

10. Reviews: The Currency of Credibility

Social reviews wield incredible influence over consumer decisions. Managing your social media profiles with keen attention to customer feedback and crafting thoughtful responses demonstrates your dealership’s commitment to customer satisfaction—a vital aspect of maintaining a sterling reputation online.

11. The Long Road of Commitment

Building a social media presence is a marathon, not a sprint. It’s essential to remain fully committed to your marketing plan, understanding that success builds over time. Keeping a consistent and dedicated approach to your social media efforts will ultimately yield substantial results, as visibility and engagement cumulatively snowball into conversions and sales.

In the evolving landscape of automotive sales, car dealerships have ample opportunities to outpace the competition by adopting a savvy social media marketing strategy. Remember, the potential customer base of over half the world’s population is merely a click away.

The 11 strategies outlined above pave the way for your dealership to navigate the social media circuit with finesse, tapping into that vast reservoir of potential car buyers. Zoom ahead with innovation, connection, and the power of storytelling, and you’ll soon see the sales needle move. Rev up your engines—it’s time to take social media marketing full throttle.

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Gail Rubinstein

Gail has been in the Auto Industry for 24 years in multiple positions ranging from Sales, Finance Management, New Car Manager, Used Car Manager, GSM. She spent 6 years at vAuto as a Performance Manager, built a multi-million dollar wholesale automotive company with 2 partners and started Retail Resilient in 2017 to help Auto Dealers market their dealerships on Social generating hundreds of leads and hundreds of sales!! She currently employs people in the United States and Canada to work remotely from home and serve car dealer clients nationwide. All of our Retail Resilient employees are car people and they absolutely LOVE the car business!! Gail is originally from Winnipeg Canada and has lived in the United States since 2001. She believes in entrepreneurship, capitalism and the spirit of using creativity to build something from nothing. It is through hard work, dedication, passion and love that people can come together to build strong business communities that provide jobs, financial resources and a place you can call home.